![]() However, it's the Traveler responsibility to contact us and inform us of any delays, cancellations or flight changes. RapidShuttle staff will do their best to track flights Arrivals for all Private Services.surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator before travel to confirm if your excess luggage is acceptable. Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. RapidShuttle is not responsible for any items left in the vehicles please ensure you have all your belongs upon exiting the vehicles.After the allocated waiting time, if no contact with the party, RapidShuttle reserves the right to record the trip as a No-Show by the Guest. Guest is responsible to notify RapidShuttle for any delays.If the Guest refuses to pay for the After Hours Service Fee, the Reservation will be considered Canceled At the Door, and No Refunds will be issued. For those Guests without a credit card on file, and that fail to contact RapidShuttle to Pay for the said fee, RapidShuttle reserves the right to either (1) Canceled the Reservation, or (2) Collect the Fee On-Board. If the Guest does not have a credit card on file, it is the Guest responsibility to contact RapidShuttle to pay for the said fee when a delay is imminent, and it will cause the pickup to occur between the above hours. If the Guest does not want to be charged such fee that varies between $30.00 to $75.00 depending on pickup location and travel distance, the Guest has the Option to Cancel the service for a full refund, as long such service is canceled within 7 hours prior pickup time. Such fee will be charged For All transfers including Airport/Train Stations/Cruise Ports and any Other Port of Entry such, regardless of the nature of the delay. An After Hours Service Fee will be charged to ALL pickups between the hours of 09:00 pm (21:00) and 05:00 am (05:00) to the credit on file.Any cash, or any other form payment made directly with the driver it will be considered tip/gratuities. ![]() Drivers are not allowed to collect payments onboard for the exception of tips.These measures have to be in place to ensure that our clients do not get services interruptions or to avoid any unnecessary delays. In the event RapidShuttle sees the needs to use one of our Affiliate's and or Partners to provide a scheduled pick-up, RapidShuttle it will Not Charge the client any extra fees. In such cases, the information provided to The Affiliate and or Partner it will be limited to the Client's name and contact phone number, arrival/departure flight information, and pick up/drop off information. The service type and cost will be equal or greater from what the Client has paid. Due to unforeseen events such but not limited to Road Conditions, Mechanical Failures, Over Bookings, RapidShuttle reserves the right to hire a RapidShuttle Affiliate and or Partner to provide transportation for a scheduled pickup.Confirmation will be received at time of booking. ![]()
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